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in Agra

Team Leader- Collections- Agra by Career Click Consultancy

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Job Summary
» Salary :  Negotiable
» Job location :  Agra
» Job type :  Full time work from office job
» Working days :  5 days working (Sat/Sun off)
» Job title :  Risk / Underwriting,Operations Management / Process Analysis
» Employment type :  On company payroll job
» Hiring process :  Interview
» Number of vacancies :  1
Shine (Registered since March-2017) posted this job 21 days ago via website & 2 candidates viewed this job so far on Clickindia Jobs.
Job Eligibility Criteria
» Minimum experience :  5 yrs
» Who can apply :  Male / Female both

Job Description
SkillSet: operations, management, recovery, matters, skills.
Job Description Summary: Primary objective is to drive, supervise Higher Vintage portfolio (DPD180+) through External Vendors.
To deliver continuous results, drive improvement through initiatives, identify productivity and improve the same.
Job Responsibilities: Should be able to manage the day today planning, Operational challenges, problem-solving of external vendors / team.
Analyze the performance of collection agencies and provide them corrective action for improvement.
Preparing daily/weekly/monthly reports basis the performance of agencies.
To ensure delivery of expected collection targets and set high performance levels.
Should be able to develop the team, to ensure delivery of a consistently superior customer experience and high customer satisfaction levels.
Delivery of team collection targets, quality, portfolio coverage and productivity targets indicators.
People Management, including all HR related issues, as well as staff development.
Analyze the performance of collection agencies and providing them corrective action for improvement of performance.
Ensuring that the field executive visits maximum number of cases in a day as per company policy.
Training and development for team Motivation.
Should be able to resolve complaints in coordination with other departments.
Work very closely with team members to solve customer problems.
Desired Profile: Graduate, with minimum 2 years of collections experience.
Candidate should have team handling experience.
Experience in Field /Tele-Collections /B2C/ Operations BPO collections.
Should have experience in agency management preferably in high vintage.
Computer literacy: internet, email, MS Excel, MS PowerPoint Should be able to coordinate with other department efficiently to resolve queries.
CTC Range- 2.50 to 3.50 lacs p.a.
Interested candidates having relevant experience can send their CV along with the CTC details on below mentioned mail id- Regards, HR Team- Career Click Consultancy 8307092911

Education : ("Graduation in any field")
Functional Area : Risk / Underwriting,Operations Management / Process Analysis
Company Type : Company
Industry : Banking / Financial Services
Max Salary : INR Rs 3.5 Lakh / Yr
Min Salary : INR Rs 2.5 Lakh / Yr
Experience : 7 Yrs

Company Profile
Job Posted by Shine for Career Click Consultancy
Overall rating 3.6 rating out of 5 stars  |  Total 33 ratings
Job location address : Agra, Uttar Pradesh, India
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