SkillSet: operations, multiple, communication, support, documentation.
Hi, Greetings from sourceone!!!! Job Role: Operations Analyst - IT Support Roles Responsibilities: Ability to consistently perform under pressure, manage multiple priorities, and meet deadlines, all while maintaining a high level of customer satisfaction.
Receive clients calls Mails, Build reports in MS Excel.
Provide reference for customers by writing documentation, providing support and help.
Prepare reports by collecting, analysing, and summarizing information.
Continually build knowledge and proficiency in technologies/tools company is dealing with.
Skill Set: 1.
Good Communication 2.
Preferred Languages: English, Telugu Hindi(Optional) 3.
MIS Reports 4.
IT Knowledge 5.
Good Knowledge in MS Excel 6.
Documentation Considerations: Candidates having: Experience in Voice support,Mail Support, IT Support, Operations support Experience: 1-2
Functional Area : Operations Management / Process Analysis
Company Type : Company
Industry : IT - Software
Max Salary : INR Rs 3.5 Lakh / Yr
Min Salary : INR Rs 2.0 Lakh / Yr
Experience : 2 Yrs