SkillSet: management, salesforce, microstrategy.
American Express is a global services company and the worlds largest card issuer.
Our direct relationships with many millions of consumers, businesses and merchants worldwidecombined with our leading edge marketing, information management and rewards capabilitiesenable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.
American Express for 9 th consecutive year has been voted among Indias top 10 workplaces by the Great Place to Work institute.
In recognition of our consistent performance, we were nominated to the Great Place to Work Hall of Fame.
At American Express, we serve customers, not transactions.
Were widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D.
Power for seven consecutive years.
A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.
Come join us and realize your potential.
Job Description: Specific tasks include: The provision of daily and weekly pipeline reporting to the Global Operations business and key LOB stakeholders The provision and collation of monthly productivity and quality data for individual team members Ad-hoc reporting requests from the Global Operations business Primary point of contact and responsible for FXIP India Operational reporting Proven analytical ability: Advanced understanding and experience with MS Office (Access, Excel and PowerPoint), including Pivot Tables, Macros, and Functions.
Familiarity with Salesforce and Microstrategy reporting an advantage.
Ability to work independently as well as be a team player Qualifications Qualifications: Strong written and verbal communication skills, to influence, communicate, and drive results at the peer level and above.
This role has a remote reporting line.
Strong time management skills and a proven ability to consistently deliver on preset timelines; despite conflicting priorities.
ReqID: 17009966 Schedule (Full-Time/Part-Time): Full-timeSkills
: Salesforce, Management, MicrostrategyFunctional Area
: Customer Service (International),Back Office OperationsCompany Type
: Banking / Financial ServicesExperience
: > 25 Yrs