A Fire Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour .
What will I be doing?
As a Fire Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience . A Security Officer will also be required to investigate theft and support evacuation procedures . Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Monitor and control staff entrances
+ Conduct regular searches of bags, etc . carried by members of staff and report discrepancies or violations immediately
+ Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
+ Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
+ Responsible for checking goods received out of hours
+ Maintain system that records the issue and receipt of departmental keys
+ Operate, check and monitor the CCTV system
+ Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
+ Ensure safe passage of cash transfers within the hotel
+ Support evacuation of the hotel during fire alarm situations
+ Monitor suspicious packages and be aware of bomb and terror threat procedures
+ Provide secure storage for guest oversized items
+ Ensure hotel facilities and function rooms remain secure and locked when not in use
+ Maintain the Security Log Book and Incident Reports
+ Investigate and report all allegations of theft, criminal damage and other incidents
+ Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
+ Liaise with Police in the absence of Security Team Leader
+ Report any maintenance or hazard issues to the supervisor on duty
+ Adhere to all Health and Safety Regulations
What are we looking for?
A Fire Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members . To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ High school graduate or above
+ Good physical condition
+ At least two (2 ) years of law enforcement experience either on a Security Bureau or military training
+ Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
+ Should be well versed in local law/government regulation
+ Absolute discretion and confidentiality regarding sensitive information
+ SIA trained and licensed
+ Positive attitude
+ Good communication skills
+ Good grooming standards
+ Ability to work under pressure, keeping calm in emergency situations
+ Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in customer service environment
+ First Aid
+ Knowledge of P .A .C .E .
+ IT proficiency
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full -service hotels and resorts to extended -stay suites and mid -priced hotels . For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value . Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day . And, our amazing Team Members are at the heart of it all !
Job: _Security and Loss Prevention_
Title: _Fire Officer_
Requisition ID: _HOT04DAQ_