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in Noida

Sr Professional - Service Delivery Coordinator by DXC Technology

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Job Summary
» Salary :  Negotiable
» Job location :  Noida
» Job type :  Full time work from office job
» Working days :  5 days working (Sat/Sun off)
» Employment type :  On company payroll job
» Hiring process :  Interview
» Number of vacancies :  1
Jobs (Registered since May-2017) posted this job 6 days ago via website on Clickindia Jobs.
Job Eligibility Criteria
» Minimum experience :  Fresher
» Who can apply :  Male / Female both

Job Description


Description:


Essential Job Functions


+ Coordinates moderately complex to complex activities of functional areas or of department account leads to ensure that business solution objectives are met.


+ Interprets demand forecasts and assists functional areas or departments in planning and delivering end-to-end services.


+ Oversees account specific service problems and the prioritization of work requests.


+ Maintains records of expenditures to ensure that costs do not exceed approved budgets. Identifies and escalates issues related to budgetary compliance in relation to expenditures.


+ Coordinates communications between functional areas or departments and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications.


+ Assists in developing new business proposals and introducting new technologies to enhance competitiveness of company products and services.


+ Identifies service improvements to increase customer satisfaction. Communicates improvement needs to appropriate parties to ensure timely implementation and to maintain client satisfaction.


+ Ensures delivery of projects meet client and company expectations and needs.


+ Provides leadership and work guidance to less experienced personnel.






Qualifications


Basic Qualifications


+ Bachelor's degree or equivalent combination of education and experience


+ Bachelor's degree in business administration, engineering, information systems or related field preferred


+ Six or more years of support services or project or program experience


+ Experience working with the technology industry


+ Experience working with company products and operating systems



Other Qualifications


+ Good project management skills


+ Good analytical and problem solving skills


+ Good interpersonal skills to interact with customers and team members


+ Good leadership and organizational skills


+ Good communication skills


+ Accounting skills


+ Ability to work in a team environment


+ Willingness to travel




Company Profile
Job Posted by Jobs for DXC Technology
Overall rating 4.5 rating out of 5 stars  |  Total 2 ratings
Job location address : Noida, Uttar Pradesh, India
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