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in Chennai

NSSR Response Manager by DXC Technology

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Job Summary
» Salary :  Negotiable
» Job location :  Chennai
» Job type :  Full time work from office job
» Working days :  5 days working (Sat/Sun off)
» Employment type :  On company payroll job
» Hiring process :  Interview
» Number of vacancies :  1
Jobs (Registered since May-2017) posted this job 6 days ago via website on Clickindia Jobs.
Job Eligibility Criteria
» Minimum experience :  Fresher
» Who can apply :  Male / Female both

Job Description

Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for the company and for customers.

Incident Management: Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents.

Change Management/ Implementation: Independently implement changes/solutions to meet customer and/or trade/the company Information Technology infrastructure needs within area of technical responsibility.

Patch and Security Management: Apply patch and security changes per policy.

Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.

Solution Design: Understand the company solutions set and be able to apply these solutions to meet customer and/or trade infrastructure needs within area of responsibility.

Quality: Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc).

Project Management: Participate in customer and internal projects, including transformation.

Customer Relationship Management: Set expectations with customers and/or internal businesses/end users within defined parameters.

Teamwork: Work as part of a team, which may be virtual and/or global. Typically advises or sets direction for:

Single customer/small group of similar customers

Country or subregion

Company Profile
Job Posted by Jobs for DXC Technology
Overall rating 4.5 rating out of 5 stars  |  Total 2 ratings
Job location address : Chennai, Tamil Nadu, India
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