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in Hyderabad

Cloud Service Delivery Manager by Capgemini India Pvt Ltd

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Job Summary
» Salary :  Negotiable
» Job type :  Full time work from office job
» Working days :  5 days working (Sat/Sun off)
» Job title :  General / Other Software
» Employment type :  On company payroll job
» Hiring process :  Interview
» Number of vacancies :  1
Shine (Registered since March-2017) posted this job 5 days ago via website & 4 candidates viewed this job so far on Clickindia Jobs.
Job Eligibility Criteria
» Minimum experience :  3 years
» Mandatory skill :  IPC, Management, Risk, DRIVING, Process, Communication, Compliance, Transformation, Delivery, Incident, Cost Management, Documentation, Quality, Delivery Manager & Cloud
» Who can apply :  Male / Female both

Job Description
SkillSet: ipc, management, risk, driving, process.
Role: Cloud Service Delivery Manager Location: Mumbai Exp: 14+ years of experience Roles and Responsibilities Service Delivery Manager is responsible for Managing Engagement end to end.
Creating tracking Service improvements, Risk issues, Quality documents, Invoices, SOW.
Managing Escalations, Participating in MIM calls.
SDM will be responsible for SLA compliance, Incident change breach analysis.
Works with Team managers to ensure all relevant process documentation reflects ITIL best practices and client requirements, ensuring it is reviewed and updated within agreed timescales.
Works with and drives forward improvements within the managed teams and produce recommendations for service improvements.
Assists Lead SDM on cost management for the project.
Reviews and analyses day-to-day operations to ensure SLA commitments are met.
Produces regular management reports for client and attends review meetings.
Provides analysis, feedback and actions based on trends, root cause analysis and other reports Required Skills Sound Project Management skills.
Excellent communication presentation skills.
Well versed with IPC process.
Knowledge of Cloud technologies.
Knowledge of OS, database, storage, backup, network basics.
Evidence of successfully driving Transformation / Change Programs that have delivered Business Value,.
Savings and Service improvements.
Ability to work with remote teams

Skills : IPC, Management, Risk, DRIVING, Process, Communication, Compliance, Transformation, Delivery, Incident, Cost Management, Documentation, Quality, Delivery Manager, Cloud
Functional Area : General / Other Software
Company Type : Company
Industry : Management Consulting / Strategy
Experience : 3 Yrs

Company Profile
Job Posted by Shine for Capgemini India Pvt Ltd
Overall rating 3.6 rating out of 5 stars  |  Total 41 ratings
Job location address : Hyderabad, Andhra Pradesh, India
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