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Head, Network - Direct Sales + Client Servicing

Location : Delhi & NCR
» Noida
» Noida
Posted on : 25-Aug-2009
About the company:
IndiaMART.com is an
on-line B2B platform where the small & medium size
manufacturers,
traders, suppliers and service providers from
different
industries can showcase/market their products and services to
buyers
from all over the world. Over 5 Million global buyers
regularly
use IndiaMART.com and meet over 300,000 Indian
SMEs for their sourcing
needs.
Being the
only profitable DotCOM Company of India since its inception in
1996,
it has won the trust of investors like Intel Capital and
Bennett
Coleman & Co. Ltd. Today our team of
1000+ youth panned over 27 offices
all over India and
headquartered at Noida, shares a common vision of
making
a positive impact for global SMEs.
Job Summary:
He shall be responsible to manage the sales &
client servicing
operations of a network of locations
spread all over India. The key role
would be ensuring
team productivity and achievement of overall target
from
the region. The person would execute and monitor the
recruitment,
training and expansion of the sales
team.
Key Tasks:
1. Achievement of monthly, quarterly and annual sales targets
by
close
monitoring of key numbers including sales, up-selling,
performance matrices & cost of sales and prepare weekly
sales
MIS
reports
2. Proactively employ lead generation tools through data
mining,
data
segmentation, churning of existing data and regular supply
of new data to the sales team
3. Conduct training program for
induction of new team members &
extensive internal trainings for competence development and
skill enhancement of existing team
4. Centralized, weekly meeting
for monitoring of team members who
are constantly travelling from one location to the other
5. Qualitative analysis of
individual executive’s sales activities
in terms of calling, fresh meetings, follow up meetings, cold
calls and reference generation to find reasons for variations
in
performance
and take corrective measures
6. Execution and monitoring of
plans for team recruitment and
retention in accordance with sales target and forecasting
7. Ensuring the adherence of
sales process and internal procedures
by the team members in matter of clients meeting, internal
meetings, reporting systems and individual deliverables
8. Ensure strict adherence to
internal service delivery process and
timeline. Keep a close track on work in process, customer
complaints and accounts receivables
9. Collecting market feedback,
competition tracking and business
intelligence data to assist management in formulation of
policy
&
strategy
Qualification:
MBA or
equivalent masters degree from reputed institution.
Skill
sets:
1. Have strong team
building & management ability, leadership
ability and persuasive communication skill
2. Must be fluent in English &
Hindi. Knowledge of vernacular
languages will be an advantage
3. Should be self driven and
focused on producing results
4. Must be process oriented, IT
savvy & proficient in using
Microsoft Office/ Open Office Tools
5. Basic understanding of
concept selling and in depth
understanding of direct selling
Experience:
1. 5-8 years of industry experience.
2. Last three years of
experience in managing multi-location sales
team of at least 40 to 60 people within a successful direct
marketing/ space selling/insurance/ services organization
Related to : Sales , Direct sales , Space Selling , Client Servicing, Client Relation
Contact : Nirja Mehta
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