DEBASIS DHAR                        

SALES & SERVICE ENGINEER

Seeking challenging and growth oriented assignments across industry

PROFILE & STRENGTHS

·         Technically competent Electronics & Communication Engineer with professional excellence of over 6 Years in sales and service across organizations. Presently performing in the capacity of Sales and Service Engineer with Video-Jet (I)Pvt. Ltd

·         Proven strengths in conducting root cause analysis of failures and evolving break down solutions within minimum turnaround time

·         Dexterous professional with proven expertise in Installation and service of inc-jet coding machines.

·         Excellent mentor and coach; target and achievement oriented with an ability to take up challenges and perform in changing work environs. Demonstrated ability to motivate team members to maximum productivity and control costs through the most effective uses of manpower and available resources.

·         Self-starter with proven expertise to set up Maintenance & service operations, establish company brand coupled with excellent track record of streamlining business operations.

Core Competencies

Defect Diagnosis² Break Down Solutions² Equipment Operations² Quality Assurance² Troubleshooting² Installation/Assemblies² Process Improvements² Service & Maintenance

PROFESSIONAL EXPERIENCE

VIDEO-JET (I) PVT.LTD.                                                                                                                                                             Since Oct’08

Sales & Service Engineer

·         Instrumental in carrying out installation and maintenance of inc-jet coding machines

·         Developing & executing both short and long term solutions for equipments to meet safety, reliability and efficiency goals.

·         Driving business growth through identification & penetration of new market segments for attainment of periodical targets with a view to optimize revenue.

·         Developed strategies to enlarge the core market base of the company based on market research data while conceptualizing, planning and implementing processes to drive business volume growth.

·         Ensuring timely and prompt Service Support for technical problems to Customers as well as Dealers

·         Responsible for commissioning and trouble-shooting of related Equipments.

CHOKSI I MAGING LTD                                                                                                                                                       Aug’06-Oct’08

Sales & Service Engineer

·         Handled installation and service of Digital X-ray(C.R)systems.

·         Undertook promotion and demonstration of Products

·         Handled major projects of corporate Hospitals & Diagnostic centre.

GLOBE ELECTRONIC INDIA PVT. LTD                                                                                                                           Feb’03-Jul’06

Technical support engineer

·         Installation and service of  fire/ security/access control systems

·         Globe also offers a wide range of CCTV system and telephone auto dialer

EDUCATIONAL CREDENTIALS

Diploma in Electronics and Communication Engineering

SIT under Bangalore Board of Technical Education (AICTE) Tumkur, Karnataka , 2002

Computer Hardware Course (C.C.H.M)

Directorate of youth services (Govt. of W.B.), 2004

PROJECT UNDER TAKEN

Project: Micro Controller based POLLUTION ANALYSER

Project Description: It is a Micro Controller device to measure pollution level of Air, water, and noise. It consists of power supply unit, transducers, pre-Amp, High gain Amplifiers Sample and Hold, and Display Unit.