Assistant Manager- Customer Delight Team

Customer Service Jobs in Bangalore

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Summary

Salary :
200000-400000/-
Employment Type :
Full time jobs
No. of Vacancy :
1
Minimum Qualification :
Bachelors
Minimum Experience :
2 yrs
Working Days :
Mon,Tue,Wed,Thu,Fri,Sat
Last date to apply :
2024-01-09
Location :

Description

URGENT HIRING for Assistant Manager &ndash Customer Delight Team

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Email ID: rahulk.kanojia@white-force.in    

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Contact : 9300955707

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Experience 2+ years as Assistant Manager in the customer service domain

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Salary range upto 4.5lpa

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Roles & Responsibilities:

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  • Assistant manager must be a good leader and have the initiative and know-how to handle people with different personalities.
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  • Assistant manager will be responsible for handling 3 different teams and their respective Team Leads
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  • Assistant manager must also have outstanding skills in analysis
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  • Assistant manager should have knowledge of KPI and TNI report
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  • Proficiency with Microsoft Office suite and Google Docs
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  • Preparing and presenting employee reviews
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  • Organizing employee schedule
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  • Taking disciplinary action when necessary
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  • Ensuring a consistent standard of customer service
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  • Motivating employees and ensuring a focus on the GOAL
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  • Assistant manager should have excellent oral and written communication skills.
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  • Create and implement an effective customer loyalty program
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Requirement

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The applicant must have 2 years of experience as an AM in the customer service domain and need to have excellent communication and organizational skills. Well-experienced customer service representatives are highly considered for this position.

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Skill Set

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  • Written and verbal communication
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  • Customer service
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  • Interpersonal skills
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  • Document management
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  • Microsoft Office skills
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  • Job-specific software
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  • Time management
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  • Problem-solving
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Education: Graduate degree - Any Specialization

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Location: Bengaluru

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Interested candidates can apply along with their resume on the below mentioned email ID or whatsapp number

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Email ID: rahulk.kanojia@white-force.in  

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Contact : 9300955707



Skills: Microsoft Office,Google Docs,Microsoft Office,customer service,oral and written communication skills

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