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Desktop Support Engineer by 3 AG Network

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Job Summary
» Salary :  Negotiable
» Job location :  Bangalore
» Job type :  Full time work from office job
» Working days :  5 days working (Sat/Sun off)
» Employment type :  On company payroll job
» Hiring process :  Interview
» Number of vacancies :  1
Wisdom Jobs (Registered since May-2017) posted this job 4 days ago via website on Clickindia Jobs.
Job Eligibility Criteria
» Minimum experience :  1 year
» Who can apply :  Male / Female both

Job Description

Install upgrade support and troubleshoot Enterprise Applications hosted on Windows Server 2000 2003 2008 Install upgrade support and troubleshoot Enterprise Applications ru
ing on Microsoft Terminal Services Install upgrade support and troubleshoot Web Server related problems ru
ing on JBOSS Tomcat IIS Web Sphere etc Interact with numerous computer platforms in a multi-layered client server environment Ensure desktop computers interco
ect seamlessly with diverse systems including associated validation systems file servers email servers application servers and administrative systems Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Troubleshooting network co
ectivity in a LAN WAN environment Requesting and coordinating vendor support When the restoration is beyond the scope of the Desktop Support Administrator the Desktop Support Administrator will escalate the issue problem to proper tier 3 support team member Develop trends by monitoring and analysing incoming calls problems and support requests Desktop Support Install upgrade support and troubleshoot XP Windows 7 and Microsoft Office 2007 and any other authorised desktop applications Install upgrade support and troubleshoot for printers computer hardware and any other authorised peripheral equipment Performs general preventative maintenance tasks on computers laptops printers and any other authorised peripheral equipment Performs remedial repairs on computers laptops printers and any other authorised peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Returns defective equipment parts to maintenance inventory documents customer repairs maintains and restocks assigned parts inventory to insure proper spare parts levels Safely package equipment for branches and arrange for the transport of the equipment Responsible for monitoring operating managing troubleshooting and restoring to service any terminal service client personal computers PC or notebooks that has authorized access to the network When the restoration is beyond the scope of the computers laptops printers and any other authorised peripheral equipment the Desktop Support Administrator will escalate the issue problem to proper tier 3 support team member Develop trends by monitoring and analysing incoming calls problems and support

  • Location:Bangalore
  • category:IT Software - Client Server
  • experience:0 - 2 Years
  • Company:3 AG Network,

Company Profile
Job Posted by Wisdom Jobs for 3 AG Network
Overall rating 3.7 rating out of 5 stars  |  Total 3 ratings
Job location address : Bangalore, Karnataka, India
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