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Negotiable Work From Home Full Time Customer Care Services / Free Laptop & Training by XpatJobs

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Job Summary
» Work From Home Full Time Customer Care Services / Free Laptop & Training by XpatJobs
» Salary :  Negotiable
» Employment type :  On company payroll job
XpatJobs (Registered since November-2017) posted this job 20 days ago via website & 42 candidates visited this job so far on Clickindia.
Job Eligibility Criteria
» Min experience :  Fresher
» Who can apply :  Male / Female both
Job Description
8360339644 Mega Walk-In Drive On 2nd July Monday 2018 10 Am to 3 PM Call : 8360339644 9877009424 9517183839 hiring for chat and voice process (Work From Home) in Chandigarh, Mohali , Panchkula , Kharar, Zirakpur Current Role : Customer Service Associate (WORK FROM HOME) Job Type : Contract and Permanent Roles. H.R Contact : - 8360339644 / 9877009424 / 9517183839 Walk-In Interviews 2nd July 2018 , Monday 11Am to 3 PM Anejas SCF 19. Top Floor,Phase 11,Mohali 8360339644 Compensation details: 1.4 LPA to 1.9 LPA Additional benefits : Laptop Provided by company Internet Reimbursement (INR1250/- per month) Meal Card (INR 1100/- per month) Overtime Allowance (If applicable) Night Shift Allowance of 115 per night (If applicable) Medical Insurance covered For contractual employees apart from the above benefits, they will be given an assignment bonus of INR 1250/- Per month Mandatory Requirement to apply: Internet Connection with 10Mbps and Power Back Up Job Description : Customer Service Associate- VCS- India: Virtual Customer Service- It is a Work from Home model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality. Knowledge Skills Required Desired skills: Action oriented, self-disciplined and organized Effective time management skills and ability to prioritize work time to ensure productivity and department standards Ability to communicate clearly with both internal and external customers Good comprehension skills - ability to clearly understand and address customer issues appropriately Good composition skills - ability to compose grammatically correct, concise, and accurate written responses Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer Good typing skills Preferred Criteria: Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead. Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity Should ensure Work-like environment with no disturbance during the work hours. The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. Customer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season Problem Solving Skills: Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Ability to quickly and effectively prioritize work time in various departments to meet business need Ability to maintain composure in highly escalated situations Qualifications required: Minimum qualification is 10 2. Any graduate/ PG is eligible to apply . Shifts: Rotational Benefits: Meal Vouchers,Internet Reimbursement, Night Shift allowance, Over time Interview Time - 10AM - 2PM Date : 2nd July , Monday 2018 Venue: Anejas SCF 19, Top Floor,Phase 11,Mohali 9877009424 / 9877009427 / 9571783839 Full Time Job / Work From Home / Free Laptop Salary: 15,000 to 20,000 INR 1.44LPA to 1.91 LP.A. Meal Vouchers, Internet Reimbursement, Night Shift allowance, Over time, Quaterly Bonus 8360339644 8360339644 Mega Walk-In Drive On 2nd July Monday 2018 10 Am to 3 PM Call : 8360339644 9877009424 9517183839 hiring for chat and voice process (Work From Home) in Chandigarh, Mohali , Panchkula , Kharar, Zirakpur Skills: work from home, amazon hiring, customer care executives, Call Center,Domestic Bpo,Inbound,Voice Process,International Call Center,Fresher Experience: 0-2 Years

Required Skills : English
Job Location : Chandigarh India
Industries : Customer Service & Support
Job Opening Date : 26/11/2018
Company Profile
Location address : Agra, Uttar Pradesh, India
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