Start your call center technology search with a 3G Callnet Call Center Adviser that can recommend the best solution for your business. 3G Callnet offers more configuration and budgetary options than any other provider in the world.
With an experience of over 10 years in a dynamic field of technology equipped with talented Quality engineers having multi-skill expertise, wide experience and well-tailored professionalism which is a basic requirement of a Professional company, in addition to Analytical Capabilities, Engineering Skills and Innovative approach. GMS promotes itself as a Quality and Customer Oriented company with a dream to win hearts of its clients and continue a lifelong relationship by assuring world-class IT solution & services.
The company has shown consistent organic growth in the field. The company specializes in providing turnkey solutions through the vast knowledge gathered in the past years. We are providing services to some of the leading corporate sector and are also considered the preferred vendor by most of the telecom IT enabled Service providing companies in the region.
Dialer Major Features
Computer Telephony Integration CTI with Customer Relationship Management CRM
Outbound, Inbound and Blended Telephony
Web-based agent and administrative interfaces
Predictive, Power, Preview and Manual Dialing Options
VoIP and Analog Telecommunication Options
Multiple ACD and IVR Features
Agents operate remotely
Call Monitoring, Coaching, Barging, Conferencing
Customized Server Linux/Win
Linux & Windows Based Servers
Video Conferencing Solutions
Network Auditing & Optimization