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Negotiable ATS Services - Team Lead - Voice Operations/Voice Support (6-10 Yrs) Faridabad (Tele Sales/BPO) by

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Job Summary
» ATS Services - Team Lead - Voice Operations/Voice Support (6-10 Yrs) Faridabad (Tele Sales/BPO) by
» Salary :  Negotiable
» Job type :  Full time work from office job
» Working days :  5 days working (Sun/Sat off)
» Employment type :  On company payroll job
» Hiring process :  Interview
» No. of vacancies :  1 (Registered since July-2017) posted this job 11 days ago via website & 16 candidates visited this job so far on Clickindia.
Job Eligibility Criteria
» Min experience :  6 years
» Who can apply :  Male / Female both
Job Description
Role: Team LeadSalary: Best as per the Industry StandardsQualification: Graduate / Post Graduate ( Not Mandatory)Location: FaridabadJob Description :- Delivery of team, service level components, quality, and productivity targets indicators People Management, as well as staff developmentOperational Management :- Managing the floor, adherence to schedule, Problem resolution Monitoring calls, coaching and feedback, responsibility for delivery of the defined customer experience in every call- Training and development of staff Motivation, leadership for a team and developing future leaders- Recommendations for product and process development Desired :- Good communication skills- Good understanding of targets, KPIs etc- Team Handling experience- Amicable and a team player- Strong Analytical skills- Should be well versed in excel and other MIS tools.- Work Experience in Retention / Insurance domain will be preferable. (

Experience : 6 - 10 years
Salary Type :
Designation :
Job Location : Faridabad
Working Days :
Gender :
Languages :
Hiring Process :
Payroll Type : Permanent
Job Type : fulltime
Company Profile
Contact Person :
Location address : Faridabad, Haryana, India
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