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₹19000 Urgently required candidates for Back Office by N B J INFOTECH

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Maahi
Overall Rating : 3.2  ★★★☆☆
Responsiveness : 60%
Communication : 60%
Quality of Service : 73.33%
Reputation : 60%
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Job Summary
» Urgently required candidates for Back Office by N B J INFOTECH
» Salary :  ₹19000/- Per Month
» Job Type :  Full time jobs
» Minimum Qualification :  < 10th
» Minimum Experience :  Fresher
» Job Start Timing :  10:00 AM
» Job Hours :  6 hours shift
» Working Days :  Mon,Tue,Wed,Thu,Fri
» Required Candidate :  Male / Female
» Hiring Process :  Walkin,Interview
» No. of vacancy :  200
» Last date to apply :  2019-10-10
Maahi (Registered since April-2019) last updated this job 32 minutes ago via android app & 1758 candidates already applied for this job out of 1758 candidates who visited this job so far on Clickindia.
Job Description

To remain as basic point of contact for customers with queries, complaints, Feedbacks, requests etc.
Ensuring timely and professional responses to all complaints, requests and queries received enabling satisfaction of customer.
Interact with customers by phone, e-mail or online chat concerning various care issues.
Provide hands on support of customer care initiatives and detailed account management.
Solicit cross-selling and up-selling opportunities within the customer care experience.
Tracking and reporting of relevant customer care performance metrics.
Capturing and applying customer feedback.
Required Experience, Skills and Qualifications

Desired Profile:

Ability to provide outstanding customer service to clients
Must have excellent sales and marketing skills
Must possess outstanding communication skills, be able to handle several tasks at once, and be a self-starter
Benefits

Fixed Salary+ Mobile+ Incentives Maintaining cordial relationship with Customers. Customization & designing of solutions as per customer needs. Resolving customer query & Issues Preparing various business reports & Daily MIS Responsible for follow ups ,Data Reconciliation & Analysis Should have excellent communication skills and go getter attitude.

Job Type: Full-time

Salary: 12,500.00 to 21,000.00 /month

Experience:

  • work: 1 year Preferred

Education:

  • Secondary10th Pass Preferred

 

Company Profile
Profile Description
Urgent requirement for Bpo customer care executive  inbound calls, Non voice, Customer... Read more...
Contact Person : Maahi
Company Name : N B J INFOTECH
Company Address : Delhi, India
Company Website : https://nbjinfotech.in
Overall Rating : 3.2  ★★★☆☆ (9 ratings ) Write a review
Responsiveness : 60%
Communication : 60%
Quality of Service : 73.33%
Reputation : 60%
Location address : Delhi, India
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