Essentials of HRM - Abhushan is a Gems and Stones company which is in a rapid expansion mode

Essentials of HRM

1. &ldquoAbhushan&rdquo is a Gems and Stones company which is in a rapid expansion mode. You have newly joined in as Head of HR. You realize that organization may need some re-structuring with regards to job role and responsibility allocation. You need to explain the concept and importance of Job Analysis to the top management. Write down the concept and importance of job analysis and in conclusion mention any 2 methods in data collection process of job analysis.

2. Explain why recruitment is said to be a positive process and selection a negative one. List and explain some of the recruitment methods in the digital age.

3. True Wanderer is a decade old leisure and travel company. As a part of the strategic decision to achieve its vision, it decides to conduct training for its call center and other staff selling over the counter products/offers. The company does a thorough research and decides to conduct trainings on the topic of &lsquocustomer centricity&rsquo, realizing that giving importance to customers will be the only way to sustainable business. The company hires outside trainers to conducts training based on the outline created by the L&D department of the company. Almost 700 customer care executives and first line staff members are trained and after a year the company sees no effect on sales/ revenue.

a. What do you think is the reason behind failure of the above initiative

b. Elaborate on the concept of training need analysis with reference to the above case.

Business: Ethics, Governance & Risk

1. Read up on the ICICI Bank-Videocon Loan Case from credible public sources website, newspaper, magazines and answer the following questions. Kindly mention only the facts and not speculations or rumors. You can refer to chapter 9 & 10 to understand the scope of the questions.

Explain the TWO ethical issues or concern in the ICICI Bank case and the negative impacts of these issues on the bank

2. In 2015 India&rsquos food regulator had banned Maggi Noodles of Nestle India after tests showed that it contained excessive lead and for alleged mislabelling over flavour enhancer MSG. The product returned to stores after a court lifted the restriction. Nestlé has since then removed the claim &ldquoNo added MSG.&rdquo You can refer to chapter 4 and answer the following question.

According to you, which all internal departments worked together to overcome the allegation and relaunch the same product in a way that it would earn the trust of its key consumers and stakeholders What contributions were made by each of these departments while work together for this common business objective

3. a. As an employee if you become a whistle blower, are you being disloyal towards your employer Yes or No What is/are the ethical reason/s for becoming a whistle blower

3. b. Explain any two reasons to showcase that study and understanding of ethics makes for a better manager, good business and happy society