Store Manager

JD -
Roles and Responsibilities:
Store Profitability: Responsible for drivingTop Line Sales Revenue & Profitability of Store. Develops SalesStrategies and communicates SMART Store Targets to Store teams. Providesdirection, takes ownership and drives team members to consistently achieveStore targets and minimize damages and pilferage. Customer RelationshipManagement: Demonstrates and drives high standards of customer service in stores.Manages and amicably resolves escalated Customer Complaints. Collects CustomerFeedback and engages in Market research to create a delightful experience forevery customer. Business Development: Develops and effectivelyexecutes marketing strategies to increase new customer base and retain existingcustomers. Holds an edge over competition by keeping track of their businessstrategies and develops counter strategies to come on top. SOP adherence: Establishes standardizedsystems and processes for smooth functioning of Store Operations. Ensuresstrict compliance with Standard Operating Procedures of Customer Service,Visual Merchandising and Store Upkeep.Leadership: Manages teamdeliverables, demonstrates high level of integrity, effectively delegates,resolves conflicts, maintains high morale of employees and builds highperformance teams. People Management: Involved in Hiring ofSales Team Members. Build, Coach, Train, Develop and Motivate the team to meetdesired performance outcomes. Responsible for employee satisfaction andretention. MIS: Prepares analyticalreports based on Store Performance and shares critical business insight withManagement to enable right decision-making. Qualifications and Experience: Hard-core Sales Professional with 2 -5 years experience ofmanaging Retail Store Sales. Excellent Track Record in terms of driving Sales Performancein earlier Roles. Understanding of the Indian Innerwear and Outerwear Market isa plus. Excellent Communication & Organization Skills. Takes Ownership, Exhibits Proactivity and Leads by Example. Attractive and Pleasing Personality full of Energy and aGo-Getter Attitude
HR Department
Mohd Waseem Raza
9303791653 / waseem@white-force.in

Skills: