Associate - Accomodations & Support

Job Description
Associate &ndash Accommodations & Support
About Leverage Edu
At Leverage Edu, we are democratising access to college for students globally. We are helping students
get to their dream universities abroad and make the right career choices with the aid of information and
technology that they can trust, thereby opening doors to opportunities they could not access without proper
guidance and support. Making sense of the complex web of courses, colleges, careers, and geographies is
challenging. By leveraging technology but connecting with students at a personal level, we help them
maximize their potential.
To build towards this goal, we are looking for top-performing leaders with the ambition and hustle to
make the world a smaller place and get students closer to their dream opportunities. We are building
at a breakneck speed in one of the fastest growing industries in the world, & the growth opportunities
are limitless.
Our virtues: https://leverageedu.com/blog/the-leverage-edu-virtues/
About the Role
We are looking for Associates who are driven, self-motivated, and highly passionate about
working in the Ed-tech space while impacting careers via quality education & expert
mentorship. You&rsquoll be providing comprehensive support to the students after having a
thorough understanding of their needs. You 'll work closely with top school graduates, exMcKinsey, BCG, Deloitte, EY, Byju 's, and Paytm employees to establish, nurture, and grow
business across categories & territories. This is an amazing opportunity to learn from an
extraordinary team, grow massively and help students around the globe build an awesome
careers for themselves.
Location: Noida
What will you do What will you need
You are the voice of the company to
our customers &ndash you care about
making every interaction meaningful
and memorable
You act as the liaison between
customers and product by ensuring
that each lead converts into a
confirmed booking
You work with customers and create
delightful interactions at all stages of
the customer life-cycle
Empathize with every aspect of the
customer experience, putting their
needs first
Communicate effectively and
efficiently via emails, phone, texts and
in-person meetings
Identify common customer challenges
and actively suggest better solutions
to enhance our SLAs
Partner closely with other crossfunctional team members to translate
business needs and product
requirements into new solutions for
customers
Help drive customer references and
testimonials
Graduate/MBA, preferably in the field of
business, economics or management
1+ years of experience with knowledge of
the overseas education space
Ability to adhere to strict deadlines and short
TATs turnaround times.
Excellent written and verbal communication
skills
Problem-solving- good aptitude and
stakeholder management skills
Quick learning - ability to learn business &
processes
Creative bent of mind.
What will you get
Be a part of the fast-growing startup defining
strategies for the growth of the company.
Ground-level view of building out a global EdTech
company that is going to impact hundreds of
thousands of lives
Phenomenal work environment, with massive
ownership and great growth opportunities
A young, dynamic, and passionate team Industry
best perks 

Interested candidates can apply on

sangeo.george@white-force.in

9303447007