Telecaller

Responsibilities:
Lead Generation and Prospecting:
Utilize company- provided leads, databases, and
online resources to identify potential customers
interested in secured loans.
Initiate outbound calls to leads and prospects,
introducing loan products, assessing their needs, and
generating interest.
Product Knowledge and consultation:
Develop in-depth knowledge of secured loan
products, specifically micro Loan Against property,
including features, benefits, terms, and eligibility
criteria.
Clearly explain the details of secured loans to
potential customers, emphasizing how they align
with their financial requirements and goals.
Provide accurate and comprehensive information to
customers, addressing their questions and concerns
effectively.
Application Guidance:
Assist customers in completing loan application
forms accurately and guide them through the
necessary documentation process.
Offer step-by-step guidance on required paperwork,
ensuring the submission of all documents for smooth
loan processing.
Relationship Building:
Establish and maintain a strong rapport with
customers through effective communication and a
customer-centric approach.
Cultivate a professional and trustworthy relationship
with customers, instilling confidence in the
company&rsquos loan products.
Sales Target Achievement:
Meet and exceed monthly sales targets, aiming for
the disbursement of approximately 5-6 loans each
month with an average ticket size of INR 5 lakhs ,
assest by the sales manager or team lead.
Consistently follow up with leads and prospects to
convert inquires Into successful loan applications.
Data Management:
Accurately record and maintain customer interaction
details, inquires , and feedback in the CRM System
Leadsquared.
Regularly update customer profiles, ensuring
accurate and up-to- date information future
reference.
Requirements:
Excellent communication skills.
Customer- centric approach.
Proven ability to meet sales targets
Strong organizational and data management skills.
Adept at using online resources and CRM systems.