Operation Associate

1.0(3)

5000/- Per Annum

by White Force Outsourcing Pvt Ltd
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Job Specifications

Salary 5000/- Per Annum

Employment Type Full time jobs

No. of Vacancy 1

Minimum Qualification Bachelors

Minimum Experience 3 yrs

Working Days Mon,Tue,Wed,Thu,Fri,Sat

Last date to apply 2024-02-29

Job Description

Website- https://www.bonanzaonline.com/

Dear Candidate

As per discussion, please find the below details.

Name of the position : Back office Operations

Experience : Min. 4 years

CTC : Good hike in current CTC

Qualification : Any Graduate

Location : Bigul,1904, The affairs building,Palm beach road Sector 17,Sanpada Navi mumbai,Pin- 40070.

Job Description :

We are looking for an analytical, customer-focused and diligent team Leader, who will lead the business operation and customer service throughout the customer life cycle in Online Stock Broking Business. This candidate will work cross-functionally to ensure customer satisfaction and compliance as per regulatory norms.

Responsibilities:

- Define, implement and manage operational processes as per regulatory framework to ensure exchange compliance.

- Vendor management.

- Able to build and manage teams for important functions like account opening, payinpayout stock and funds, DP account, customer modification, RMS etc.

- Responsible for customer support and seamless experience in a stock broking business.

- Ensure process oriented, TAT driven customer support as per defined SOP.

- Mentor and monitor team to ensure high level of accuracy and timely execution.

- Coordinate with IT and Sales team for development of online customer support process and Process automations.

- Handling regulatory audits of SEBI, Exchanges, etc.

4 years of Experience in stock broking operations

Knowledge of back office software like LD and CDSL

Well verse with DKYC process and other broking norms

Skills: SOP,dp

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