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Call Quality Analyst

1.0(3)
100000/- Per Annum
by White Force Outsourcing Pvt Ltd
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Job Specifications
Salary 100000/- Per Annum
Employment Type Full time jobs
No. of Vacancy 2
Minimum Qualification Bachelors
Minimum Experience 1 yr
Working Days Mon,Tue,Wed,Thu,Fri,Sat
Last date to apply 2024-04-04
Job Description

1.Perform call audits according to defined parameters and standards and monitoring formats and provide data to management.


2. Monitor performance of call responses and provide actionable data to internal stakeholders.


3. Coordinate and facilitate quality sessions, provide feedback to process owners and assist in process improvement.


 4. Analyse, prepare and present date in measurable format to track progress.


interested ones can apply on 


aashima.tharwani@white-force.in


9201975265



Skills: Microsoft Excel,Google

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About Employer
White Force Outsourcing Pvt Ltd (Registered since July-2018)
White Force
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Employer Review 1.0/5
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