Tele-Marketing Role (0-2 Yrs) Mumbai/Pune/Nagpur (Telesales/Inside Sales/BPO)

Required Experience as telemarketer or similar sales/customer service role- Proven track record of successfully meeting sales quotas preferably over the phone- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems- Excellent communication and presentation skills- Proficient in English- Skilled in negotiation and dealing with complaints - Persistent and results-orientedResponsibilities- Connecting with people using a given phone directory to sell products or solicit donations- Answer incoming calls from prospective customers- Use scripts to provide information about product s features, prices etc. and present their benefits- Ask pertinent questions to understand the customer s requirements- Persuade the customer to buy by demonstrating how merchandise or services meet their needs- Record the customer s personal information accurately in a computer system- Deal with complaints or doubts to safeguard the company s reputation- Go the extra mile to meet sales quota and facilitate future sales- Keep records of calls and sales and record useful information (ref:updazz.com)

Payroll Type : Permanent