Customer Service Role - International Voice Process (1-3 Yrs) Pune (After-Sales/Customer Service)

Roles and Responsibilities:- Resolving device issues using troubleshooting techniques and providing clear and concise information.- Reviewing account information and answering questions about billing or services.Desired Candidate Profile: - Minimum 1 year of International voice experience in Customer service (Billing) [ Basic Technical & Sales] candidates are Preferred- In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)- Experience resolving customer issues, billing, and/or handling product Q&A.- Interest in learning new technologies.- Experience promoting and/or selling products and services.- Demonstrated communication skills.- The clarity in thought process (Able to articulate his/ her thought)- Ability to handle tough situations with customers.- Strong ability to multitask and take fast decisions independently.- Willing to work in a 24-7 environment (Rotational shifts/5 Days a week).- Customer Centric & Logical Thinking & Need to be Enough Spontaneous- Ensure Timely & Professional Responses to all Queries.Perks and Benefits :- Cab Facility both ways [ Pick up and drop within Transport radius]- Immense Growth OpportunitiesInterested candidates may apply Contact : 7999823277 (ref:updazz.com)

Payroll Type : Permanent