Burgundy Hospitality - Executive - Marketing (2-4 Yrs) Mumbai (Marketing/PR/Advertising)

Responsibilities :- Managing the catalog on online portals - updating pricing, product information, images, etc. Ensuring that they are always in sync with physical stores and e-commerce websites.- Liaising with the aggregator partners to manage smooth operations of online stores.- Ensuring a complete on-time rollout of marketing campaigns on these portals.- Managing operational checklists to ensure all online stores are running smoothly.- Working closely with the store teams to understand all issues faced and escalating the same to the aggregator partner to enable resolving and achieving timely closures.- Preparing weekly sales and marketing reports to monitor sales trends and address and resolve issues if any.- Reviewing competitors and keeping track of new products, promotions, and their pricing.- Tracking and monitoring customer ratings for each online store and working closely with the marketing team to improve the same.- Escalating customer complaints and ensuring timely resolution for the same to create customer delight and satisfaction.- Fulfilling the role of brand custodian for all the online stores and ensuring complete adherence to brand guidelines for undiluted brand experience.- Engaging with new marketplace and vendor partners (delivery, packaging, etc) to build out the business furtherSkill Sets and Experience :- Should have excellent verbal and written communication skills.- Should demonstrate timeliness, responsiveness, and adherence to deadlines.- Should be a disciplined and hardworking professional with an eye for detail and consistent performance.- Should be eager to learn, proactive, and knows how to manage tasks with timelines.- Should be comfortable managing the front end of the brand s online stores on aggregator platforms.Qualifications :- Graduation (Any stream)Reporting : Marketing Manage (ref:updazz.com)

Payroll Type : Permanent