Branch Manager - Sales - Bank (6-15 Yrs) Mumbai/Navi Mumbai/Pune/Satara (BFSI Sales)

JOB DESCRIPTIONBranch Head Exp : 6 to 15 yearsLocation : Satara , Mumbai , PunePrimary Skills : Branch Head , Operations Head , Team HandlingQualification :Graduate, Preferably Post GraduateRelevant Experience6-7 years of Banking experienceFunctional Competencies- Experince in heading a retail banking branch with responsibility, overseeing daily operation in the branch and ensuring service quality standards are maintained.- Knowledge of Branch Banking compliance and processesBehavioral Competencies- Selling skills & Negotiation Skills.- Clear Communication and always motivating.- Enhances Customer Experience.- Team Management with Leadership skills.Job ResponsibilitiesFinancial Responsibilities- Devise action plan for the Branch and ensure that Liability business (Book size of CASA, yield, fee based income and Business quality) targets for the Branch is met.- Effectively manages the sales and service environment of the branch.- Actively identifies and establishes the business relationship with retail customers.- Strategize sales direction for cross selling and sales planning for the area of function. Monitor and improve sales productivity.- Responsible for organizing various sales campaign / promotions in the area of function.- Achieving Business targets in terms of Book size, Yield, Fee-based income and customer quality for the functional area. Leading the team of the Branch to achieve the Profit targets.- Support an environment that promotes providing a level of care that makes customers feel welcomed, significant and engaged.Non Financial Responsibilities - Coordinate with BOSM and Team Leaders for developing Business.- Customer centric approach and deepening the customer relationships.- Supervise the day to day functions of the branch including Vault, drawer and ATM balancing, overseeing teller and customer service duties, assisting with customers transactions.Operations- Recommend the matter to next level (CM/RM)) for the cases beyond DOP of BM.- Provide guidance and support for new product launches.- Ensure Business Turn Around Time (TAT) superior to competition inline with the standards laid down for the Bank.- Monitoring and controlling cost of acquisition of local Sales Channel/ FOS, Branch expenditures, Manage Branch Administration. Ensure ethical practices in acquisition and servicing.Monitor performance of branch on a weekly basis viz. in terms of business targets achieved.- Responsible for efficient operations, customer service and marketing for all retail banking products.- Develop alternative channels for CASA business sourcing.- Proactively seeks solutions that benefit the customer and the bank.People Management- Manpower planning for branch staff and performance appraisal.- Improve efficiency and productivity of Staff, Turn-Around-Time, etc. of the Branch.- Ensure full team is committed and customer focused in their approach.- Achieve high employee satisfaction and retention of good performers and manage attritions through motivation and job satisfaction.- Identify and carry out all actions/ activities related to business growth.- Train the Branch staff at periodic intervals in new products, features and competition.- Assist in devising and implementing a customer acquisition and retention programme.Compliance & Risk Responsibilities : - Adhere to regulatory compliance and bank s policies and procedures, bank s code of conduct and ensure to comply all.- Taking the responsibility of bank s information - No third party info disclosure, verbal, written, soft copy, mail any way.- Address critical issues and potential conflicts in a candid and timely manner. (ref:updazz.com)

Payroll Type : Permanent