Executive - Customer Support (0-1 Yrs) Chennai/Hyderabad/Bangalore (After-Sales/Customer Service)

Position Title : Customer Support Executive CTC : 2.75LPA- 3LPA Exp : Fresher Location : Bangalore, Mumbai, JaipurWorking Mode : Onsite Primary Skill : Finance Knowledge Good to have : Excellent Communication skills Qualification : BCom, BBA, BBM, BA, B.Sc, MBA/ PGDMRoles and Responsibilities :- Provide technical support and ad-hoc training to customers who use the company s product, replying to inbound queries.- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention. (ref:updazz.com)

Payroll Type : Permanent