Executive - Customer Care (0-2 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

Job Title: Customer Care Executive (CCE)Location: Jaipur, IndiaExperience: Fresher to 2 yearsJob Type: Full-timeJob Summary:We are looking for enthusiastic individuals to join our team as Customer Care Executives (CCE) in Jaipur. The ideal candidates should possess exceptional communication skills.Responsibilities:- Handle incoming calls from customers regarding inquiries, complaints, and feedback.- Provide prompt and courteous responses to customer queries, ensuring customer satisfaction.- Escalate unresolved issues to the appropriate department or supervisor for further assistance.- Follow up with customers to ensure their issues have been resolved satisfactorily.Requirements:- Minimum qualification of 12th grade or equivalent.- Excellent communication skills in English and Hindi, both verbal and written.- Previous experience in customer service or call center operations will be an advantage, but freshers are also welcome to apply.- Basic computer proficiency,Positive attitude, team player mentality, and a passion for delivering exceptional customer service.Salary Range:Non-Premium: INR 13,000 to INR 15,000 CTC per monthPremium: INR 14,000 to INR 18,000 CTC per month (ref:updazz.com)

Payroll Type : Permanent