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Customer Service Executive

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
We are hiring Customer Service Executive..

Males/ Females can both apply.
Graduates and above can apply.
6 Days working, 24/7 rotational shifts.
No Cabs.
Walk-in Interview.
Salary between 14k to 20k Quarterly Bonus other corporate benefits. Location ; Gurgaon&
  • Manage large amounts of incoming calls
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
& Required skills:
  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Profile : Customer Service Executive
Industry : tech-support
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About Employer
Freshersworld (Registered since June-2017)
Ace One Tech
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