RailRecipe - Executive - Customer Care (0-1 Yrs) Patna (After-Sales/Customer Service)

- To accept food orders and call back for order confirmation- To process orders in a mannered way- To coordinate with the vendors and marketing team- Responsible for complete customer support- To take feedback and follow up delivery information per order- To manage complaints of individual customers- To contribute operations information and recommendations for strategic plans and reviews- To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints- Maintain relationship with key operations vendors- To accomplish operations and organization mission by completing related results as and when required (ref:updazz.com)

Payroll Type : Permanent