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Customer Relationship Manager

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Responsibilities:
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.

Requirements:
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.

Job Profile : Customer Relationship Manager
Industry : bsc-bca-bbm, tech-support
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About Employer
Freshersworld (Registered since June-2017)
Hybon Elevators And Escalators Pvt Ltd
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