CodeGama - Customer Chat Support (0-1 Yrs) Bangalore (After-Sales/Customer Service)

About CodeGama:CodeGama comprises a group of enthusiastic and energetic individuals committed to delivering software-based solutions for web and mobile app development, along with expertise in Blockchain and Crypto development. We re on a mission to shape the future of technology.Roles and Responsibilities:- Comprehensive client requirement analysis and service provision.- Timely responses to customer inquiries.- Efficient resolution of customer complaints.- Regular customer account management.- Successfully converting leads into business opportunities.- Detailed record-keeping of inquiries, comments, and complaints.- Establishing and nurturing strong customer relationships through telephone and email correspondence.Experience:- Only for Freshers Educational Background: Minimum of a degreeExperience Level: Freshers with strong communication skillsMust-Haves:- Key requirements for success in this position include:- Outstanding verbal and written communication skills.- Self-driven with proven leadership qualities.- A people-oriented disposition, enjoying interactions with others.- Relationship-building expertise.- Proficiency in sales and analytical skills. (ref:updazz.com)

Payroll Type : Permanent