HDFC Bank - Relationship Manager - Sales - Retail Agri Domain (1-10 Yrs) Haryana (BFSI Sales)

Job Title : Relationship Manager-Retail AgriJob Function : SalesJob Description : - Business scoping of geographical market for farming & rural community.
-Sourcing proposals from individual farmers /Cooperative societies/Rural Mandi s & Kissan Clubs/Farmer Producer organizations etc.
-End to End customer relationship management.Job Band Range : E1 - E4- Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector.Job Responsibilities (JR) : 6 - 8 Areas Actionable (4-6)- Sourcing and Business Generation - Business scoping of geographical market for farming and rural community- Sourcing proposals from individual farmers / Cooperative societies / Rural Mandis & Markets / Kissan Clubs / Farmer Producer Organizations etc.- Conducting marketing activities for generating new business- Work on productivity benchmarks- Market Update and Change in Product/Processes- To keep an update with respect to market requirement, competition and customer banking behavior.- To understand the changing dynamics in the market and propose amendments in various product offerings.- To keep abreast of changes in State Government laws and policies.- Relationship Building and Maintenance - To liaison with new and existing customers for relationships.- To be in touch with agro centers /rural mandis /Rural markets / Kisan clubs for maintaining and deepening existing relationships.- Addressing complaints received from customers within stipulated TAT.- Delinquency / Rotation & Recovery / Housekeeping- To work towards minimal delinquency in portfolio.- Follow-up with customers for recovery.- To monitor rotation of accounts- To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc.- To support legal and remedial team for legal actions- To work towards keeping Housekeeping parameters under control.- Farmer Education and CapacityBuilding :- To conduct village level farmer meetings and educate farmers on various products offered by bank- To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production.- To educate farmers about debt waivers, crop insurance & government subsidies.- Increased penetration and cross sell - Cross sell of other assets and liability products- Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc.- Training and Development of SO/HBL - To utilize the sales resources (HBL/SO) for optimal sales support.- To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing.- To monitor performance and counseling them for delivery- Relationship with Retail Branches andOther Stake holders :- Liaise with Credit to ensure timely decisioning of proposals & closure of Housekeeping items.- To coordinate with Remedial team for NPA cases and work towards recovery of the same- To coordinate with the local Operations team for disbursement- Liaise with RBB team for activation of branches for KGC business & for providing best services to customers- To liaise with Business Correspondents (BC s) for new & existing customer relationships- Others Any other task assigned by seniors from time to time.Educational Qualifications Key Skills :- Graduation (preferably Agri Business)- Post-Graduation MBA (preferably Agri Business)- Sales and Influencing Skills- Banking Product & Process Knowledge- Planning and Organizing Skills- Communication- Knowledge of Competition & Current trends in financial Industry.Experience Required :- Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc.- Preferred from Banking / Financial Services.- Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)- Customers- Credit- Branch Banking- Operations- Farmers- Agro Centres/ Rural mandis / Rural Markets / Kisan Clubs- Business Correspondent- Senior Leaders from Product/Sales- Audit- HRInterested can send their resumes at mail id Or can attend walk in interview atInterview date : 5th December 2023Interview Timings : 10 AM to 5 PM Work Experience : 1-10 Years of experience in banking & sales. Education Qualification : Graduation, Post graduation any stream.
-Knowledge of basic banking functions & economy. Walk-in-interview : 10 AM To 5 PM. Venue : HDFC Bank, Shringar Palace Complex, Nicholson Road, Ambala Cantt, Haryana. (ref:updazz.com)

Payroll Type : Permanent