Executive - Customer Support - IT (0-1 Yrs) Pune (After-Sales/Customer Service)

- Our client is a technology firm specializing in designing, developing, implementing, and recruiting various industries from Information technology, BPO, KPO, supply chain management, logistics, transportation, freight forwarding, manufacturing, and distribution.The Job :You will be responsible for :- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.Ideal Candidate :- You have at least 1 year experience within a Customer Service or Telesales role, ideally within the Investment Banking and Retail Banking industry.- You possess excellent interpersonal as well as written and verbal communication skills.- You enjoy finding creative solutions to problems- You are a strong networker & relationship builder- You pay strong attention to detail and deliver work that is of a high standard (ref:updazz.com)

Payroll Type : Permanent