Sr. Manager, HR Functional Lead, Enterprise Business Services

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AGCO is looking to hire candidates for the position of Sr. Manager, HR Functional Lead, Enterprise Business Services.
The HR functional service delivery team leader plays a key role in delivering high:quality services to internal stakeholders. The leader is a skilled HR professional with expertise in HR Shared Service Delivery implementation and excellence.
Your Impact
Optimize the Delivery of Services
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Manages the end:to:end delivery of (transactional) services
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Ensures that service level agreements (SLAs) and key performance indicators (KPIs) are met, while continuously striving for service excellence
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Monitors service quality, analyzes performance metrics, and approves process improvements to enhance efficiency and effectiveness
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Evaluates existing workflows, eliminates redundancies, and assists in implementation of best practices to improve productivity and reduce costs
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Drives continuous improvement initiatives within transactional services and services as a SME to the continuous improvement team
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Ensures compliance with internal policies as well as relevant laws and regulations
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Collaborates with internal audit, legal, and compliance teams to address any compliance or risk:related issues
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Conduct quality checks on deliverables to ensure accuracy and compliance with relevant standards
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Participates in quality assurance initiatives to continuously improve service quality
Lead, Manage, and Develop Team and Manage Stakeholders
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Manages a team of (transactional) service professionals, including managers, supervisors, and subject matter experts
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Ensures adequate staffing, manage performance, and provide training to enhance skills and capabilities
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Provides leadership, guidance, and support to the team, fostering a positive work culture and promoting employee engagement and development
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Collaborates with business leaders, functional heads, and EBS customers to understand transactional service requirements
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Actively engages stakeholders, address their concerns, and proactively communicate service updates and improvement
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Collaborate with cross:functional teams within the EBS organization and other business units
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Communicates effectively with internal stakeholders to understand their needs and expectations
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Provides timely updates on service delivery status and address inquiries or concerns
Competencies:
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Stakeholder Management
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Communication Skills
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Problem:Solving Skills
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Project Management
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Functional expertise
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Analytical thinking
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Automation Implementation
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Leading and Managing People:
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Effectiveness of Day:to:Day Operations
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Financial Stewardship and Demonstrating Value Creation
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Continuous Improvement
Your Experience and Qualifications
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Master 's degree in Business, Finance, Engineering (or related field), an MBA or related advanced degree is preferred.
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Significant experience within a international and global business services organization (9:14years of experience)
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Strong understanding of business processes, service level management and new capabilities.
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Excellent communication and stakeholder management skills.
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Strong analytical and problem:solving abilities.
Your Benefits
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GLOBAL DIVERSITY : Diversity means many things to us, different brands, cultures, nationalities, genders, generations : even variety in our roles. You make us unique
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ENTERPRISING SPIRIT: Every role adds value. Were committed to helping you develop and grow to realize your potential.
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POSITIVE IMPACT : Make it personal a
Job Type: Permanent