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Customer Service Associate

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
We are Hiring for Customer Service Associate for Leading Airlines for Both Males and Females
Job Responsibility when you work&
Between the age of 18-27 for freshers and till 32 for experienced&
Well-groomed with no visible tattoos in uniform& & Skills: fresher, good analytical skills, ticketing
Allowance : PF/ESI/FOODING/TRAVELLING ALLOWANCE&
Benefits : Meal(1 Time) & Free Ticketing&
Job Types: Full-time, (8 Hours)
Number of openings(25)

Responsibilities:
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.

Job Profile : Customer Service Associate
Industry : tech-support
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About Employer
Freshersworld (Registered since June-2017)
Kandui Industries Private Limited
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