Required Delivery Associate - Chennai

Job Summary: A Delivery Associate is responsible for delivering packages, products, or food items to customers safely, accurately, and on time. This role involves picking up orders from a warehouse, store, or restaurant and ensuring that deliveries are made to the correct addresses. Delivery Associates play an essential role in the customer experience by being punctual, polite, and professional. This job is ideal for individuals who are dependable, well-organized, and enjoy being on the move. Whether working for an e-commerce company, courier service, food delivery platform, or retail outlet, the Delivery Associate ensures smooth and timely deliveries that meet customer expectations. Key Responsibilities:

1. Pickup and Delivery:
   • Collect parcels or goods from the warehouse, restaurant, or dispatch point as per assigned schedule.
   • Deliver items to customers at specified addresses within the given timeframe.
   • Follow the best and safest delivery routes using maps or navigation apps.
2. Customer Interaction:
   • Greet customers politely at the time of delivery.
   • Obtain digital or physical signatures when required as proof of delivery.
   • Communicate clearly with customers in case of delays, address changes, or delivery concerns.
3. Package Handling:
   • Handle parcels and goods with care to avoid any damage during transit.
   • Ensure that the right package is delivered to the right customer by cross-checking details.
   • Maintain cleanliness and safety of the delivery vehicle or bike.
4. Documentation and Reporting:
   • Maintain delivery logs or use mobile apps to confirm completed deliveries.
   • Report any delivery issues, such as delays, address problems, or customer complaints, to the supervisor.
   • Return undelivered items to the appropriate department if delivery cannot be completed.
5. Vehicle and Equipment Maintenance:
   • Ensure regular maintenance and cleanliness of the delivery vehicle or bike.
   • Check fuel levels, tire pressure, and overall condition before each trip.
   • Report any mechanical issues or breakdowns immediately.
6. Safety and Compliance:
   • Follow traffic laws, road safety rules, and company protocols at all times.
   • Wear proper safety gear like helmets or uniforms as provided by the company.
   • Follow contactless delivery procedures, especially where required.

Skills and Qualifications:

• Minimum qualification: 10th pass or equivalent; higher education is an advantage.
• Valid driving license (bike, scooter, or light motor vehicle, depending on job type).
• Basic knowledge of GPS, navigation apps, or route planning.
• Good communication skills in the local language; basic English or Hindi is a plus.
• Strong sense of responsibility and punctuality.
• Physically fit and able to lift or carry packages when needed.
• Familiarity with mobile apps used for delivery tracking or