Required Sales Consultant - Kolkata

Position Summary: A Sales Consultant is responsible for understanding the needs of potential customers and offering them products or services that provide solutions to their challenges. The role involves prospecting, qualifying, and converting leads into sales, ensuring that the customer is satisfied throughout the buying process. The Sales Consultant is also responsible for maintaining ongoing relationships with clients to encourage repeat business and referrals. Success in this role is often measured by meeting or exceeding sales targets and driving revenue growth for the company.

Key Responsibilities:

1. Lead Generation and Prospecting:
   • Identify potential customers through market research, networking, cold calling, referrals, and attending industry events.
   • Qualify leads by assessing customer needs and potential to close a deal.
   • Conduct outreach to potential clients to generate interest in products or services, using email, phone calls, and social media.
2. Customer Consultation and Needs Assessment:
   • Engage with prospects to understand their unique needs, preferences, and challenges.
   • Conduct thorough consultations with clients to provide tailored product or service recommendations.
   • Offer expert advice and guidance to customers based on their requirements and the company s offerings.
3. Product or Service Demonstrations:
   • Conduct product demonstrations and presentations to showcase how the company 's offerings can meet the customer 's needs.
   • Provide potential clients with clear and compelling product information, helping them understand the features, benefits, and value.
4. Sales Negotiation and Closing:
   • Negotiate pricing, payment terms, and contract details to close sales deals.
   • Overcome objections by addressing concerns and providing compelling solutions.
   • Work with internal teams to ensure the product or service is delivered as promised and to customer satisfaction.
5. Relationship Management:
   • Maintain and nurture relationships with new and existing clients to ensure high levels of satisfaction.
   • Follow up with customers post-sale to ensure satisfaction and resolve any issues.
   • Identify upselling or cross-selling opportunities and act on them to maximize sales revenue.
   • Encourage referrals and repeat business by building trust and offering ongoing support.
6. Sales Reporting and Documentation:
   • Maintain accurate and up-to-date records of all sales activities, leads, and customer interactions using a CRM system (e.g., Salesforce, HubSpot).
   • Report on sales performance, progress toward targets, and market trends to the sales manager or leadership team.
   • Track key performance indicators (KPIs) such as conversion rates, sales cycle time, and customer acquisition costs.
7. Collaboration with Team Members:
   • Work closely with other departments (marketing, customer service, and product teams) to align sales strategies and ensure customer satisfaction.
   • Share insights and feedback on customer needs, market trends, and competitor activities to s