Telecaller - Travel Package (0-5 Yrs) Gurgaon/Gurugram (Telesales/Inside Sales/BPO)

- Maintaining relationship with travellers by calling and understanding their trip related details.- Maintaining relationship with travel agents, ensuring that customer needs are met by the agent, ensure agent growth on TT platform- Ensuring goals and targets for the assigned destination and agents are achieved- Ensuring quality of customer experience for travellers by resolving conflicts & handling trip related responsibilities.- Answer customer calls courteously to provide information about Travel Triangle products and services, arrange consultations and obtain feedback about service.- Interact with customers by phone, e-mail or online chat medium concerning various queries Desired Skills and Experience:- Excellent communication (Written & Oral) skills in English.- Basic computer knowledge with MS-office and effective browsing skills.- High attention to details and ability multitask.- Self-Motivated, willing to learn and adapt to new processes. (ref:updazz.com)

Payroll Type : Permanent