Senior Accounts Receivable Caller - US HealthCare (5-7 Yrs) Noida (Telesales/Inside Sales/BPO)

Responsibilities:-- Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.- Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.- Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.- Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.- Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.- Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.- Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.Key Skills:- Previous experience of minimum 5 Years in Healthcare Accounts Receivable, Medical billing, or a related field is required.- Strong knowledge of Healthcare Billing Processes, insurance protocols, and relevant regulations (e.g., HIPAA).- Excellent communication and negotiation skills.- Proficiency in Microsoft Office Suite and experience with healthcare billing software.Preferred Candidate Profile:- Undergraduate/Graduate can apply.- Should have proficiency in Typing (25 WPM with 95% of accuracy)- Should be flexible with 24-7 shift. (ref:updazz.com)

Payroll Type : Permanent