Customer Service Role - Voice Process - BPO (0-1 Yrs) Anywhere In India/Multiple Locations/Bangalore/Chennai/Karnataka/Tamil Nadu (After-Sales/Customer Service)

Urgent Requirement of Customer Service Representative for Work From Office Profile Location Bangalore/ Electronic city / Marathali /white fieldEmployee CTC - 26,000k Per Month -22,500 inhand Apart fro m IncentivesAppended JD:- Required applicant should be a 12 th Pass minimum requirement.- Fresher or Exp Both can applyJob Role : Voice ProfileCustomer Service, Customer RelationshipResponsibilities : - Serves customers by providing product and service information and resolving product and service problems.- Attracts potential customers by answering product and service questions and suggesting information about other products and services.- Opens customer accounts by recording account information.- Maintains customer records by updating account information.- Resolves product or service problems by clarifying the customer s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.- Maintains financial accounts by processing customer adjustments.- Recommends potential products or services to management by collecting customer information and analyzing customer needs.- Prepares product or service reports by collecting and analyzing customer information.- Contributes to team effort by accomplishing related results as needed.Qualification - Graduate & above any streamExperience - 1 Year & above on paper any fieldWork Type - Permanent, Full TimeLanguage - English & HindiShift - Day Rotational, 6 days working.Interview Flow (Inhouse/Out Station): HR Round -> Versant(Cut Off 4&above) -> 4C Round(Training Team) -> Final Panel Round (Operation) -> Documentation -> Offer - Touchless HiringRelocation Benefits: 10 Days accommodation & 1 way travel reimbursement (ref:updazz.com)

Payroll Type : Permanent