Required Telesales Executive - Madurai

& Job Summary: We are looking for a results-driven and persuasive Telesales Executive to join our sales team. As a Telesales Executive, you will be responsible for generating sales by making outbound calls to prospective clients, handling customer inquiries, promoting products and services, and closing sales. Your primary goal is to convert leads into customers and to consistently meet or exceed sales targets. This role requires excellent communication and negotiation skills, a positive attitude, and the ability to work effectively in a fast-paced environment. You must be able to understand customer requirements quickly and offer relevant solutions that address their needs.

• Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

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Job Profile : Telesales Executive
Industry : BPO, Diploma, bsc-bca-bbm, 1-to-3-Yr-Exp, work-from-home, female