Inside Sales Executive - Credit Card Division

Client: ICICI Bank (Credit Card Division)

Industry: Multinational Banking & Financial Services

Location: Andheri East, Mumbai, Maharashtra

Work Mode: Onsite (Work from Office)

Shift Timings: Day Shift | 09:30 AM to 07:00 PM

Weekly Off: Sunday
Position Overview: Athena BPO Pvt. Ltd., a leading name in the business process outsourcing industry, is hiring Inside Sales Executives for ICICI Bank 's Credit Card Division. This is an excellent opportunity to build a career in the dynamic banking and financial services sector with one of India s top private banks.
Key Responsibilities

• Conduct outbound calls to promote ICICI Bank credit card products to potential customers
• Clearly communicate product features, benefits, and eligibility criteria
• Maintain detailed records of customer interactions and follow-ups
• Achieve assigned daily, weekly, and monthly sales targets
• Handle post-call follow-ups to ensure lead conversion and customer satisfaction
• Provide excellent customer service and address basic inquiries

Eligibility Criteria
Educational Qualification: Minimum 12th Pass / Graduate
Experience: 0 3 years in Telecalling, Telesales, or Customer Support (Freshers are welcome)
Age Limit: 19 to 35 years
Gender: Open to Male and Female candidates
Language Proficiency: Fluency in English is mandatory
Compensation & Benefits
Salary: 14,000 25,000 per month (based on experience and performance)
Incentives: Attractive performance-based incentives
Annual Appraisal: Structured increment and appraisal system
Additional Benefits:
Health Insurance
Provident Fund (PF)
Professional Tax (PT)
Employee State Insurance (ESI)
Interview Process
Mode: In-person (Face-to-Face)
Timings: 10:30 AM to 5:00 PM
Days: Monday to Saturday