Team Lead - Inside Sales - Cruise (5-10 Yrs) Noida (Telesales/Inside Sales/BPO)

Company Profile:India s only premium cruise line. We aspire to promote and drive the cruise culture in India, through experiences that are stylish, luxurious, and, most importantly, inherently Indian. Empress boasts 796 cabins, 11 decks, multi-cuisine restaurants, bars & lounges, live entertainment, a rock-climbing wall, casino, spa overlooking the ocean, and many activities to keep you entertained all day long. Its more than a destination; it s a literal city on the sea!Work Responsibilities:- Lead and manage the Inside Sales team to drive revenue growth and achieve business targets. Develop and implement inside sales strategies to maximize lead conversion and customer acquisition.- Monitor sales performance, analyze data, and provide insights for continuous improvement.- Build and maintain relationships with key corporate clients and partners.- Oversee the sales pipeline, ensuring timely follow-ups and closing of deals.- Train, mentor, and motivate the Inside Sales team to enhance their performance and productivity.- Collaborate with marketing and brand strategy teams to develop effective sales materials and campaigns.- Ensure exceptional customer service by addressing client queries and concerns promptly.- Generate and present reports on sales metrics, performance trends, and business insights.- Utilize CRM tools to track leads, opportunities, and customer interactions.Qualifications:- Bachelors or Masters degree in Business Administration, Sales, Marketing, or a related field.- Proven experience in an Inside Sales leadership role, preferably in the hospitality or travel industry.- Strong understanding of inside sales techniques, CRM tools, and data-driven decision-making.- Excellent communication, negotiation, and relationship-building skills.- Ability to lead, inspire, and develop a high-performing sales team.- Proven track record of meeting or exceeding sales targets and KPIs.- Strong organizational skills with attention to detail.- Ability to work in a fast-paced environment and adapt to changing business needs.- Positive attitude, team-player mentality, and a passion for delivering exceptional customer experiences.What We Offer:- Competitive salary.- Professional development opportunities and continuous learning initiatives.- A collaborative and innovative work environment that values diversity and inclusion.- The chance to shape and work on the sales strategy for a rapidly growing organization (ref:updazz.com)

Payroll Type : Permanent