Customer Success Specialist (2-3 Yrs) Kolkata (After-Sales/Customer Service)

- Customer Relationship Management: Maintain and enhance customer relationships.
-New Account Registration: Process customer registration through Forms.
-Issue Resolution: Address and resolve customer concerns.
-Making and Sending Quotations: Prepare quotations for required articles and services.
-New Lead Generation: Communicate with leads to arranging meetings and secure new business opportunities.
-Sales Operations: Oversee daily sales coordination & operations.
-Repeat Business: Encourage and manage repeat customer sales.
-Upselling & Cross-Selling: Identify additional sales opportunities.
-Lead Management: Generate and convert sales leads.
-Pipeline Management: Manage the sales pipeline effectively.What We Expect of You: - Bachelor s degree in business administration, marketing, or a related field.
-2-3 Years of Total & Relevant experience with Stability - Experience in using CRM software or related tools is a plus. Perks & Benefits - Pick up & drop off from specified locations.
-Paid Privilege Leaves.
-Employee Referral ProgrammePerks & Benefits: - Pick up & drop off from specified locations.
-Paid Privilege Leaves.
-Employee Referral ProgrammeWorking Days:- 6 Days Mon- Fri 10-7 & All Saturdays 10-4Working Timings:- 10-7 & All Saturdays 10-4 (ref:updazz.com)

Payroll Type : Permanent