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Key Account Manager - Implementation & Customer Support (3-5 Yrs) Hyderabad (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Role: Key Account ManagerLocation: HYDERBAD Language Requirements: English-, Hindi-, Tamil-, Kanada-, Telugu. Experience: 3 - 4 YearsResponsibilities:- Managing Implementation & Support Teams for Smooth Operations- Scheduling Implementation Engineers for Newly Onboarded Clients- Regular Follow-ups with Clients- Client Interaction for Satisfaction & Retention- New Lead Generation & Business Expansion- Team Training Sessions- Team Quality Check & Performance Monitoring- CRM Implementation & Optimization- Employee Expenditure Bills Cross-Check & Approval- Client On-Time Renewals Follow-Up & AMC Collections- Providing Floor Support to Support Engineers- Reporting & Performance Analysis- Good System Skills - Strong leadership, communication, problem-solving, organizational & team management skills.Interested candidates can share their resume / 8712608463 (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
SIONIQ TECH PVT LTD
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