Wanted Operations Analyst, Bangalore

Role: Operations Analyst
Experience: 3 yr
Location:Bangalore
Description:
We are seeking a motivated and detail-oriented CSR Analyst with 3 years of experience to join India Philanthropy team. They will be responsible for analyzing CSR data, preparing reports, coordinating with non-profit partners, philanthropy comms and ensuring compliance with relevant regulations. In partnership with a global network of social impact colleagues and subject matter experts, this person will operationalize a portfolio of India CSR grants aligned with our core priorities of education & climate resilience.
The ideal candidate will have experience in the Indian CSR domain with a basic understanding of CSR compliance and regulations, and a network of NGO partners aligned to Salesforce s strategic priorities of education and climate. They should be process-driven and able to deliver operational excellence while building strong stakeholder relationships at all levels of the company.
Specific responsibilities include:
Grants Operations
-Own end-to-end grant lifecycle operations for India CSR grants including leading RFP process, docket review & organization, updating Grants Management System
-Manage annual budget effectively including tracking grant pipeline, managing forecast, and processing payments in a timely and compliant manner
-Partner with India finance and legal teams to ensure compliance with CSR regulations
-Monitor and audit CSR grant portfolio, creating performance indicators and measuring success
-Maintain files, reports, and other necessary documents for compliance and audit purposes
-Maintain India microsite with latest India CSR specific information & support with Philanthropy impact communication including CSR Annual Reports, Internal Comms & External PR
Disaster Resilience
-Support India-wide disaster resilience efforts through strategic partnerships and employee engagement in alignment with global Philanthropy team
Grant Pipeline & Strategic Alignment
-Create a systematic, process-driven approach to partner outreach and relationship management
-In partnership with global Philanthropy colleagues across the company, support developing a strong pipeline of strategically-aligned grantees and build dockets that can be moved forward for approval
-Operations support for the India Agent for Impact accelerator program
-Actively create opportunities for partnership, collaboration, and engagement with grantees in partnership with Sustainability and India Employee Impact colleagues
Ideal qualifications include:
-3 years experience in philanthropy grantmaking and grant operations
-Good understanding of India CSR regulatory norms and experience adjusting programs to align with new rules
-Demonstrated ability to influence stakeholders internally and externally to achieve strategic objectives
-Ability to develop relationships and credibility with executive leaders to drive change in a fast-paced organization
-Understanding of impact measurement and reporting
Requirements for success:
Ability to work an altered schedule to allow for regular overlap in working hours with colleagues based in North America;
Located in Bangalore, with the ability to travel to CSR field sites on an as-needed basis for monitoring.
Skills Required
-Demonstrated ability to influence stakeholders internally and externally to achieve strategic objectives
-Ability to develop strong cross-functional working relationships across functions and geographies
-Proactive, adaptive, team-oriented, self-starter with a positive can-do attitude
-Familiar with philanthropy and social impact, either on the corporate side or from a nonprofit perspective
Preferred Experience
-3 years experience in grant operations or corporate philanthropy
-Understanding of grant operations and/or one or more of our strategic priorities of education & economic opportunity and ecosystem restoration & climate justice
-Understanding impact measurement, reporting & communication.