Sales Team Leader

Key Responsibilities:

1. Team Management & Leadership

• Supervise, manage, and support a team of sales executives to meet daily, weekly, and monthly sales targets.
• Assign sales targets to individual team members and track performance.
• Conduct regular team meetings, performance reviews, and one-on-one mentoring sessions.
• Encourage a competitive yet collaborative environment to foster team growth.

2. Sales Execution & Monitoring

• Drive individual and team performance to meet or exceed assigned sales quotas.
• Oversee the sales pipeline, lead generation, prospecting, client follow-ups, and deal closures.
• Monitor cold calling efforts, field visits, client meetings, and other lead conversion activities.
• Resolve escalations related to customer complaints, pricing, or service delivery.

3. Training & Development

• Train new hires on product knowledge, sales techniques, company policies, and CRM tools.
• Continuously coach team members on best practices and sales skills enhancement.
• Organize workshops, simulations, and refresher training to improve performance.

4. Reporting & Analysis

• Track and report key sales metrics such as lead conversion rate, sales closures, and revenue targets.
• Prepare and present weekly/monthly performance dashboards to management.
• Analyze sales data and trends to forecast revenue, improve strategy, and optimize productivity.

5. Customer Relationship Management

• Ensure client satisfaction by maintaining strong relationships and ensuring a smooth sales-to-service transition.
• Assist team members in handling high-value clients or complex sales negotiations.
• Ensure follow-up on leads and maintain relationships with past and potential clients.

6. Sales Strategy & Market Intelligence

• Provide feedback to the marketing team on client needs, competition, and promotional ideas.
• Recommend adjustments to sales tactics based on market behavior and competitor analysis.
• Participate in product launches, events, or field campaigns to support business growth.