Customer Care Executive

Job Title: Customer Care Executive
Job Description:
Excellent communication skills, both verbal and written
Handle customer inquiries and complaints efficiently
Provide accurate information and support to customers
Maintain and update customer records in CRM software
Ensure customer satisfaction and build long-term relationships
Resolve issues and provide solutions in a timely manner
Handle inbound and outbound calls professionally
Assist with documentation and reports related to customer interactions
Collaborate with the team to meet daily goals and targets.
Qualifications:
Education: Higher Secondary (12th Pass) (Required)
Experience: Minimum 1 year in Customer Service/Technical Support (Required)
Skills: Problem-solving, teamwork, and CRM knowledge
Languages: Hindi (Required), English (Required)