Required Store Executive - Bangalore

Key Responsibilities:

1. Billing and Cash Handling

• Operate the store s billing counter and POS system to manage daily transactions.
• Accurately scan or input products, generate bills, accept payments (cash, card, UPI), and issue receipts.
• Ensure the cash register is balanced at the beginning and end of each day.
• Maintain accurate cash, card, and digital transaction logs.

2. Customer Service

• Greet customers warmly and assist them in finding products or answering queries about organic items.
• Educate customers on product benefits, usage, and shelf life, especially for specialty or organic goods.
• Handle customer concerns or complaints calmly and resolve issues or escalate as needed.
• Build rapport with regular shoppers to encourage customer loyalty and repeat visits.

3. Stock Management and Inventory

• Check incoming stock deliveries for quantity, quality, and proper documentation.
• Update stock records in MS Access and ensure data is accurate and up to date.
• Perform routine stock checks, expiry date monitoring, and inventory audits.
• Alert the manager when items are low in stock or nearing expiration.
• Help arrange stock on shelves in an organized and visually appealing manner.

4. Store Maintenance and Cleanliness

• Ensure the store is neat, clean, and well-organized throughout the day.
• Maintain hygiene and safety standards, especially in food product areas.
• Assist in basic housekeeping tasks such as arranging products, restocking shelves, and tidying counters.

5. Computer and Software Use

• Use MS Access to manage stock entries, generate stock reports, and support billing functions.
• Use POS and basic Excel if required for transaction summaries or day-end sales reports.
• Maintain digital and paper records of transactions, supplier invoices, and daily logs.

6. Coordination and Team Support

• Coordinate with suppliers, delivery agents, or backend staff for stock replenishment.
• Support fellow store staff during peak hours or busy days.
• Participate in store meetings, product training sessions, and seasonal sale preparations.