Desktop Support Engineer

Negotiable

by Freshersworld
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Job Specifications

Employment Type Full time jobs

Job Description

We are looking to hire a skilled and proactive Desktop Support Engineer for on-site technical support. This is a field job that involves visiting client locations to install, maintain, and troubleshoot desktops, laptops, printers, and network devices. Key Responsibilities:

Provide on-site support for hardware, software, and networking issues
Install and configure desktops, laptops, printers, and other peripherals
Troubleshoot and resolve issues related to operating systems, software, and LAN/WAN
Coordinate with remote IT teams for escalated issues
Maintain documentation and service logs for each client visit
Provide technical training and support to end-users when needed

Required Skills and Competencies:

Strong knowledge of desktop operating systems (Windows 10/11, macOS, basic Linux).
Familiarity with hardware troubleshooting and component-level replacements.
Understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
Experience with IT support ticketing systems and remote support tools (e.g., AnyDesk, TeamViewer).
Proficiency in Microsoft Office 365, Active Directory, and standard business software.
Excellent communication, interpersonal, and customer service skills.
Analytical mindset with a structured approach to problem-solving.
Ability to multitask, prioritize, and handle technical issues under pressure.

Job Profile : Desktop Support Engineer
Industry : tech-support

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